Sales Policy

Effective Date: January 4, 2025

At BoldLuis, we are committed to providing you with high-quality products and a seamless shopping experience. Please read our Sales Policy carefully to understand the terms and conditions that apply to your purchases.

1. Pricing and Payment

1.1 Pricing:

  • All prices on our website, https://boldluis.com, are listed in USD and include applicable taxes unless otherwise stated.

  • Prices are subject to change without prior notice. Promotional offers and discounts are time-sensitive and may vary.

1.2 Payment Methods: We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, etc.)

  • PayPal

  • Other payment methods as listed at checkout

1.3 Order Confirmation:

  • Once you place an order, you will receive a confirmation email with your order details.

  • Payment must be successfully processed for your order to be fulfilled.

2. Order Fulfillment

2.1 Processing Time:

  • Orders are processed within 1-3 business days, excluding weekends and holidays.

2.2 Shipping:

  • Shipping options and costs are displayed at checkout.

  • Estimated delivery times are provided but may vary based on your location and carrier availability.

2.3 Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email.

3. Cancellations and Modifications

3.1 Order Cancellations:

  • You may cancel your order within 24 hours of placing it by contacting us at info@boldluis.com or (801) 745-0524.

  • After 24 hours, cancellations may not be possible if the order has already been processed.

3.2 Order Modifications:

  • Changes to your order (e.g., address updates, item changes) can be requested within 24 hours.

  • Modifications are subject to the order’s processing status.

4. Product Availability

  • While we strive to maintain accurate inventory, items may occasionally be out of stock.

  • If an item in your order is unavailable, we will notify you and provide options for substitution, backorder, or refund.

5. Sales Policy for Promotions

  • Promotional offers cannot be combined with other discounts unless explicitly stated.

  • Discount codes must be applied at checkout and cannot be added retroactively.

  • Sale items are final sale unless they arrive damaged or defective.

6. Liability

  • BoldLuis is not liable for delays or non-delivery caused by circumstances beyond our control, including natural disasters, strikes, or shipping carrier issues.

7. Contact Us

If you have questions or need assistance with your purchase, please contact us:

Street: 2690 N 5600th E, Eden, Utah (UT), 84310
Phone Number: (801) 745-0524
Email: info@boldluis.com
Website: https://boldluis.com